Importing Journaled data into Exchange Online


I was asked a great question via the comments on my blog, which was:

“Can BPOS accept journal data that has been exported from an existing Exchange system?”

With some help from the great people in the Worldwide BPOS teams at Microsoft I have an answer…and that answer is YES :-) It is possible to import already journaled data into Exchange Online, meaning you can easily move from Exchange Onsite to Exchange Online.

How to do it:

  1. There are a few caveats to this process:Data must be in .PST format only. Alternative file format types such as MIME, EML, MSG, or Lotus Notes are not accepted.
  2. You must submit historical data files on an external hard drive or USB memory stick.

This one is a little bit odd-I assume the reason you can’t transfer the data online is due to the sheer volume of data that may well be in question and so “sneakernetting” it would be quicker; but couldn’t DVD’s be used? I suppose that an External HD would mean the data could all be read in without any human intervention along the way, while a bunch of DVD’s would require someone to insert/eject them? (Feel free to add your thoughts).

You need to create a “mapping” file which for Exchange 2000, 2003 & 2007 can be done via:

1.Start a command prompt. (Click Start, click Run, type Cmd, and then click OK.)
2. At the command prompt, type or copy and paste the following and press enter:
C:\> csvde -l “mail,legacyExchangeDN” -r “(objectClass=user)” -f customer_name-map-file.csv

For Exchange 5.5:

1. Open the Microsoft® Exchange Server 5.5 administrative program and choose the option for a tools-directory export.
Historical Data File Format and Submission Procedures Microsoft Exchange Server
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2. There will be an option to choose mailboxes, custom recipients, and distribution lists (select all).
3. Select the export file option and choose a destination for the file you are about to create. The file that is exported will be in a CSV format.
Please remember to include this file with your historical data. The file should be named: customer_name-map-file.csv

Once you have all that it’s loaded onto your External drive/USB stick, you need to package it up and physically mail it off to Microsoft with the following details:

Bulk Data Services Group

Attn: Betti Johnson (Ticket Number)

Alias: bettijo

3720 159th Ave NE

Redmond, WA 98052

Ph. 1 (425) 703-3237

I am checking to see if there is a separate address for EMEA (and indeed other regions) and also how much this service costs, as the pdf datasheet hints at a charge. *Update* I’ve just been told that the charge is $50 per GB (one time fee) for the import and that you must send the data to the US.

The datasheet can be found here.