It recently came to light that Microsoft had changed the Office 2013 FPP licensing, meaning users were no longer allowed to transfer a copy of Office 2013 from one machine to another – even in the event of that machine breaking.
This was not received well by most people and there have been a lot of blog posts, tweets, conversations about this; almost all of them negative about MS making things “more expensive”, “pushing users to the cloud” etc.
In an interesting development, Microsoft have now reversed that decision:
As a result of customer feedback to Office 2013 retail license transferability terms, we are changing the Office 2013 retail license agreement to allow customers to transfer the software from one computer to another.
The End User License Agreement text accompanying Office 2013 software will be updated in a future release, however this change is effective on March 6, 2013 at 6am PT. This amendment applies to Office Home and Student 2013, Office Home and Business 2013, Office Professional 2013, as well as Office 2013 standalone applications. These transferability options are equivalent to those found in the Office 2010 retail license terms.
This is a great example of Microsoft listening to feedback from end users and moving, really quite quickly, to rectify the issue at hand. I think this is a positive step from Microsoft and shows that customer feedback, particularly via social media, really does work!
To see the official Microsoft post, head over to: